POLICY

REFUND POLICY

At MODEMP, your satisfaction comes first. We believe hiring remote talent should be flexible, transparent, and entirely worry-free.

A Policy Designed Around Your Growth

To ensure quick resolution, we encourage clients to share feedback as early as possible. Once an employee has worked for a reasonable period without concern, standard notice terms apply.

Flexible Cancellation

Standard 16 days' written notice to cancel. Longer notice periods can be mutually agreed upon for project stability.

Satisfaction Guarantee

If performance is wholly inadequate, we offer a full refund or a replacement employee at no extra risk.

Pro-Rated Billing

Only pay for the days worked if performance falls short. Any unused funds can be carried as credit for future services.

Early Resolution

Share concerns within the first week for immediate resolution. We prioritize fast action to make it right.

PRIVACY
POLICY

MODEMP respects your privacy and is committed to protecting your personal information through industry-leading security standards.

Privacy Notice

By accessing the MODEMP website or utilizing our specialized services, you acknowledge and agree to the transparent data practices described in this notice. We process data lawfully and only where strictly required.

Information We Collect

  • Identifying details (Name, email, phone, company)
  • Technical usage (IP address, browser type, location)
  • Service-related billing and payment metadata
  • Official communications and inquiries

How We Use Information

  • Service delivery and proactive support
  • Improving website functionality and UX
  • Legal, regulatory, and contractual compliance
  • Authorized marketing communications

Secure Data Sharing

  • Business operations with affiliated entities
  • Vetted third-party vendors (Hosting, Analytics)
  • Legal disclosures to regulatory authorities

Data Security

We utilize administrative, technical, and physical safeguards. While no online transmission is 100% secure, we employ encryption and access controls to mitigate risk.

Your Privacy Rights

You retain the right to access, update, delete, or restrict the processing of your data. Contact us for portability requests or to object to marketing.

Legal Security

DATA Confidentiality
& NDA Policy

Confidentiality Commitment

All MODEMP staff, contractors, and assigned professionals are legally bound by strict non-disclosure obligations (NDA).

Client information, sensitive business data, and Intellectual Property (IP) are accessed strictly on a "need-to-know" basis.

  • Zero Third-Party Sharing
  • Strict IP Protection
  • Governed Access Controls
  • Legal Recourse Bound

"MODEMP ensures that data is never disclosed, shared, or used for any purpose outside the authorized scope of assigned work."

System Security Active

Data Access
& Information Security

At MODEMP, we deploy multi-layered security protocols to ensure that your corporate data is handled with the highest degree of integrity and professional care.

Controlled Data Access

Client data is accessible only to assigned professionals. Every interaction is governed by strict operational policies and limited strictly to what is necessary for seamless service delivery.

Role-Based Access (RBAC)

Strictly governed access limited to authorized personnel and assigned employees based on project requirements.

Continuous Monitoring

Real-time auditing and monitoring of data interactions to detect and prevent unauthorized access or disclosure.

Misuse Prevention

Integrated security controls designed to eliminate the risk of information misuse or accidental data exposure.

Corporate Governance

Code of
Conduct

At MODEMP, we believe that professional ethics are the foundation of successful remote partnerships. Our framework ensures every team member represents your brand with absolute integrity.

Professional Standards

Every professional at MODEMP is legally and ethically bound by a rigorous Ethics Framework. We emphasize behavioral excellence and strict compliance with client confidentiality requirements.

Ethical Integrity

Maintaining the highest standards of honesty and transparency in every client interaction.

Data Protection

Strict adherence to confidentiality protocols and global data security requirements.

Professional Excellence

Commitment to respect, reliability, and alignment with specific client internal policies.

Client Sovereignty

Client Data
& Ownership

At MODEMP, we believe in absolute transparency. Your data is your most valuable asset, and our policy ensures it remains under your total control at all times.

Intellectual Property Protection

All data provided or generated during service delivery remains the sole property of the client. MODEMP does not claim ownership and operates purely as a secure custodian.

Sole Ownership

100% of the data you provide remains your exclusive property.

Generated Outputs

Any work produced during service delivery belongs entirely to you.

Secure Disposal

Data is returned or securely wiped upon termination of services.

*Subject to statutory legal obligations and regulatory record-keeping requirements.

Legal Notice

Responsibility
Disclaimer

Limitation of Liability

To the fullest extent permitted by law, the Company disclaims all liability for any loss, damage, or injury of any kind arising from or in connection with the use of its website, services, or any third-party websites accessed through links.

Comprehensive claim protection including contract and tort.

Third-party website and external link indemnity.

The Company shall not be liable for any claims, including third-party claims, whether based in contract, tort, or any other legal theory.